FAQ

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Which botanicals to use as a garnish with the S72 Gin?

You can actually use any botanical with which the S72 Gins are made.

Also take a look at our cocktail page. There you will find the perfect blends for the ‘Legend’ Gin Tonic and ‘Bubblegum’ Gin Tonic.

Which tonic to serve with the S72 Gins?

Tastes differ of course. For us the S72 ‘Legend’ Gin matches best with Fever Tree Mediterranean, the S72 ‘Limited Edition’ Gin matches very well with the Fever Tree Raspberry & Rhubarb.

Also take a look at our cocktail page. There you will find the perfect blends for the ‘Legend’ Gin Tonic and ‘Bubblegum’ Gin Tonic.

Can you also make cocktails with the S72 products ?

Of course! Take a quick look at our cocktail page.

How does the shipment work?
  • Order on weekdays before 2 pm = packed and shipped the same day.
  • When the package is ready for shipment, you will receive an email from info@s72gin.com with a link with which you can track your package.
  • You can also request this info via www.s72gin.com/tracking (from 7 pm on the day of shipment).
  • Standard shipping = bPost and your local postal service.
  • Local postal service for the Netherlands = PostNL
  • Local postal service for Germany = DHL Deutsche Post.
  • Orders with delivery addresses in Sweden, Norway, Finland and Denmark are handled by our Swedish distributor.
  • Express shipments are sent with ….. .
How long will my parcel be on the way?
  • For standard shipping you can find the proposed transit times here.
  • For the express shipments here. These transit times are specified by the transport companies. We cannot be held responsible for this.
  • Standard shipments outside Belgium, the Netherlands and Germany can certainly take a longer time. Standard shipments are handled by the local postal services.
  • Deviations may also occur for express shipments. Shipments outside the EU and in non-fiscal EU countries can also be delayed due to customs clearance.
Can a parcel also be sent outside Europe or non-fiscal EU countries?

We ship to all countries where we are allowed to ship alcohol. If your country is not listed among the shipping countries on the checkout page, please feel free to contact us. We will then see if a solution is available. Keep in mind that you may have to pay import taxes.

What to do when you receive your package (within 5 days after receipt) ?
  • Verify that you have received the correct items
  • Verify there are no damaged items
  • Have you received damaged items? Our apologies. Take the steps mentioned in the next point.
  • Everything OK? Great, that’s how we like it. Enjoy our S72 products!!
Received a damaged item?

Send us an email with the following information:

  • Your order number
  • Pictures of :
        • Detailed photo of the damage
        • The cardboard shipping box
        • The brown protective paper in the shipping box
        • The shipping label with barcode clearly legible
        • With gift boxes: photo of the protective plastic / foam plate inside the gift box
The measuring cup is not working?

When using the measuring pourer, turn the bottle completely upside down. Otherwise it won’t work. If it still doesn’t work after that, please send us an email.

No reply to your sent e-mail?

Check your spam box. All mails come from s72gin.com

Answer not found yet? Then contact us again via our social media channels.